Successful e-commerce companies mostly have one common central feature: the efficient connection of the online shop with the rest of their IT infrastructure. In this, it does not matter whether the company is oriented toward B2C customers or is active in a B2B environment.
Difficulties in networking IT systems significantly complicate the task of seamless, quick and efficient process development. Especially in online trading, stable systems and the prompt processing of orders are decisive criteria in purchasing decisions. Delays, or even the inability to deliver, caused by technical problems will be forgiven by only a very few customers.